Shipping and Handling
We provide shipping to almost every country in the world, using reliable international carriers to ensure that your packages arrive quickly and safely at their destination. We also offer free standard shipping to most destinations for all our products.
Order Confirmation
Upon successful completion of your order, you will receive an email confirmation. If you have any special requirements for your order, please notify us as soon as possible before your products enter the processing stage.
Processing
Note: For orders containing multiple items, the processing time will be based on the item with the longest processing time.
We conduct strict quality control on your items and ensure they are properly packaged before shipment. We are pleased to announce that most orders can now be shipped within 24 hours. Please note that a small number of orders may still require 3-5 business days, depending on inventory availability.
Please note that processing time does not include shipping time. The total time required to receive your order will be the processing time plus the shipping time. If you have any questions about your order, please submit a ticket to our support center for further assistance. Our professional customer service team will respond within 24 hours.
Shipping
We partner with major international shipping companies to offer a variety of shipping methods. You can select your preferred shipping method on the “Order Information” page during checkout.
Note: Shipping times may be affected during public holidays, as manufacturers and courier companies will be operating under limited capacity. While this is unfortunately beyond our control, we will do our best to improve the situation.
Delivery
Note: For tracking numbers, it may take a few days for them to become active on tracking websites. If the information is not available, please try again later. Rest assured, the estimated shipping time will still be valid regardless of updates to the tracking site.
We strongly recommend that customers purchase tracking numbers and shipping insurance at checkout to have peace of mind while waiting for their packages.
Taxes
Please note that all packages are shipped from different warehouses. Our items are shipped without paying import taxes, so you may be subject to import taxes based on your country’s customs regulations and shipping method. You can inquire with your local customs office for more information.
Contact Us
If you encounter any issues during shipping or upon receipt of your items, please do not hesitate to contact us. Our customer service representatives will provide you with a satisfactory solution.